I have tried several different wallets, made new accounts on the wallets I had that suddenly stopped working. I used Cake Wallet mainly, absolutely no problems. Go to deposit money atm says “use real crypto account”. I tried buying BTC through Cake, Changelly, and moonpay. Also have tried using ZenGo and crypto. This didn’t happen until I had a bad reaction to an accidental overdose on my meds, was locked out of my phone for two days straight. Instead of recovering my account they deleted everything. I lost all my photos, apps, stored info, and about $600 in crypto. Ever since then I can’t do anything to fix it.